Shipping policy

Please pay particular attention to the correct completion of shipping details during the purchasing process. Providing an accurate phone number has been made mandatory, as the courier may need to contact the consumer directly in case of delivery issues.

If missing or incorrect information is found, the consumer may be contacted to clarify and complete the necessary shipping details.

Shipments are handled by third-party couriers, and we cannot be held responsible for any delays or service disruptions that may occur during transit.

However, we are committed to assisting in case of delays or lost items. Customer service is available at the email address shop@tillotallo.it.